Use case

Corporates

Centralize business travel services, approvals, reporting, and prepaid balance settlement.

CrownRoutes Console

Live workspace · First Iraqi Bank

Live mode

Prepaid Balance

$248K

Keys

12

Roles

34

Status

Healthy

Service activation

FlightsLive99.98%
HotelsLive99.96%
eSIMSandboxReady
VisaReview2 checks

Transactions

User roles

SDK guides

Support tickets

Service status

Control policy and spend
Simplify employee booking
Improve finance visibility

How the customer journey works

1

Agent or corporate user opens the B2B portal

2

Searches flight, hotel, visa, insurance, transfer, eSIM, or activity options

3

Creates a booking and collects payment or debits prepaid travel balance

4

Receives confirmation, voucher, ticket, policy, QR, or status update

5

Manages customers, refunds, cancellations, support cases, and reports

Partner owns

Customer account, brand experience, payment collection, first-line support, customer communication, loyalty rules, and business policy.

CrownRoute owns

Supplier orchestration, product status, platform tooling, operational escalation, support workflows, balance and reporting records, and settlement files.

Jointly agreed

Refund policy display, cancellation rules, SLA severity, support handoff, commercial model, market coverage, and production launch checklist.

How we go live with you

Phase 1: Discovery and product fit workshop

Phase 2: Sandbox workspace, API keys, and integration docs

Phase 3: Product configuration, pricing, support model, and market coverage

Phase 4: KYB, commercial agreement, prepaid balance setup, and production approval

Phase 5: Pilot launch with SLA monitoring, reporting, and weekly operations review

Phase 6: Scale into additional products, markets, and partner channels

Reports partners receive

Booking transaction export
Balance statement
Settlement summary
Product margin report
Refund and cancellation file
Support and SLA case report

Start with sandbox

Ready to sell travel under your brand?

Test the platform first. When your company is approved, switch to production and start selling with a real prepaid travel balance.

?