Platform

The operating system behind enterprise travel commerce.

Even when partners integrate by API, they still need a platform to activate products, manage commercial rules, monitor bookings, fund prepaid balances, control teams, track support, and reconcile settlement. CrownRoute is that managed infrastructure layer.

Marketplace orchestration

Configurable travel services, supplier coverage, market rules, pricing, and product activation.

Partner Console

The operating layer every partner uses to manage services, keys, bookings, support, prepaid balance, reports, and roles.

API & SDK Layer

Developer surfaces for custom web, mobile, server integrations, and super app workflows.

Payments & Balance

Sandbox fake balance, production top-up, prepaid balance debits, payment references, and settlement files.

Mini App & Hosted UX

Mobile-first travel storefronts, embedded checkout, and white-label flows for banks, wallets, and VAS channels.

Reporting & Settlement

Booking exports, balance statements, margin summaries, invoices, reconciliation, and sample reports.

Customer journey: from discovery to support

Discover

Customer enters travel from bank app, wallet, mini app, portal, agency console, or white-label storefront.

CrownRoutes returns eligible products, prices, rules, documents, and availability based on market configuration.

Book

Customer or agent creates an order through API, hosted checkout, mini app, or console workflow.

Pay

Partner collects payment or debits prepaid travel balance; CrownRoute records balance, payment, margin, and settlement events.

Confirm

CrownRoutes coordinates supplier confirmation, ticket, voucher, policy, QR, or visa status event.

Support

Partner manages customer relationship; CrownRoutes manages platform, supplier, reporting, and escalation workflows.

Mini program

Travel Hub

Flights, stays, eSIMs, insurance, and rewards in one partner storefront.

Flights

Checkout

eSIM

Rewards

Prepaid balance redemptionReady

Who handles what

Customer support

Partner owns first-line customer relationship; CrownRoutes supports second-line product, supplier, and platform cases.

Refunds and cancellations

Rules are shown before purchase. Partner initiates the request; CrownRoutes manages supplier workflow and settlement impact.

Failed bookings

CrownRoutes returns status and failure reason, supports retry/escalation, and exposes cases in the console.

Visa rejection

Partner informs the customer; CrownRoutes tracks application status, rejection reason, and service fee rules.

Payment problems

Partner handles customer payment collection; CrownRoute handles prepaid balance debits, settlement records, and reconciliation.

Supplier issues

CrownRoutes manages supplier escalation paths and exposes progress through support tickets and status events.

Enterprise readiness

Sandbox and production environment separation

Scoped API keys and role-based console access

Webhook signing and retry strategy

Supplier escalation and operational case tracking

Sample settlement, balance, booking, and margin reports

SLA approach for API uptime, support response, and fulfillment follow-up

Live corridors

184 markets

Booking events

2.8M/mo

Settlement windows

T+2 ready

How we go live with you

Phase 1: Discovery and product fit workshop

Phase 2: Sandbox workspace, API keys, and integration docs

Phase 3: Product configuration, pricing, support model, and market coverage

Phase 4: KYB, commercial agreement, prepaid balance setup, and production approval

Phase 5: Pilot launch with SLA monitoring, reporting, and weekly operations review

Phase 6: Scale into additional products, markets, and partner channels

checkout.ts

import { CrownRoutes } from "@crownroutes/sdk";

const client = new CrownRoutes({
  apiKey: process.env.CROWNROUTES_API_KEY,
  environment: "sandbox"
});

const offers = await client.flights.search({
  origin: "DXB",
  destination: "LHR",
  departureDate: "2026-07-18",
  travelers: [{ type: "adult" }]
});

const booking = await client.bookings.create({
  offerId: offers.data[0].id,
  products: ["flight", "insurance", "esim"],
  settlementWallet: "primary"
});

Production endpoints

Search, book, fulfill, and reconcile travel services.

GET

/v1/flights/search

Search priced itineraries

POST

/v1/bookings/create

Create booking orders

GET

/v1/esim/packages

List connectivity products

POST

/v1/webhooks/booking-status

Receive fulfillment events

Start with sandbox

Ready to sell travel under your brand?

Test the platform first. When your company is approved, switch to production and start selling with a real prepaid travel balance.

Book Demo Create Sandbox